About Active Listening Pathway

Why is Listening Such a Powerful Skill in Business? Listening is often underestimated, but when done well, it becomes one of the most powerful tools in business. It is both an art and a science, and while it can be challenging to master, its impact is profound. In this pathway, Debbie Taylor explores how effective listening can unlock new opportunities and strengthen relationships in the business world. Active listening goes beyond just hearing words it involves fully engaging with the speaker, understanding their message, and responding thoughtfully. This skill is essential for improving communication, resolving conflicts, and fostering empathy in both personal and professional settings.

In this pathway

Pathway experts

Debbie Taylor

25 years: HR & Management

Debbie Taylor worked at Natwest for almost 20 years before becoming a HR Director and opening her own HR consultancy 'People and business'. She provides commercial HR support to owner managed businesses nationwide and aims to always bring 'people' into business planning.