Fundamentals of a Culture Change Capability
In this video, Roger explains the four basic functions of culture change which connect in a cyclical manner, they are "Understanding and learning", "Diagnostics and insights", "Test-and-learn" and "Continuous feedback".
Overview
There are four basic functions of culture change capability which connect in a cyclical manner. These are: Understanding and learning; Diagnostics and insights; Test-and-learn; and Continuous feedback. Each of these four capabilities operate at different levels of influence simultaneously, from individuals to teams, functions and regions.
Key learning objectives:
What are the four basic functions of culture change capability?
What does this culture change capability look like?
Summary
Expert
Roger Noon
Roger is an executive coach and culture change practitioner with a background in engineering and programme management. He has spent the last decade in large multinational banks working out how to understand culture and strengthen behaviours in order to improve conduct, risk management and business performance.
