Tools and Techniques to become a better Listener

Tools and Techniques to become a better Listener

In the sixth video of this series on "Active Listening", Debbie provides us with a number of tools and techniques to become a better listener.
Overview

This video provides a number of tools and techniques to become a better listener.

Key learning objectives:

  • How does ‘not interrupting’ improves listening?

  • What is ‘empathetic understanding’ and how does it help better listening?

  • What is ‘forming reflections’ and how do they help better listening?

  • What is’ feeling felt’ and how does it make for better listening?

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Summary
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Expert
Debbie Taylor

Debbie Taylor

Debbie Taylor worked at Natwest for almost 20 years before becoming a HR Director and opening her own HR consultancy 'People and business'. She provides commercial HR support to owner managed businesses nationwide and aims to always bring 'people' into business planning.

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