Global Conduct Regulation
Roger describes conduct regulation around the world by listing some examples of regulators and their individual approaches to protecting customer interests.
Overview
Conduct regulation is a practice meant to hold banks and financial institutions responsible for their actions. In the video “Conduct 101”, the rules and attributes of how conduct is regulated is discussed to provide a deeper insight into why conduct regulation was introduced in the first place. After the Global Financial Meltdown in 2008, conduct regulation started to become extremely prevalent across the world.
Key learning objectives:
Know the multitude of ways that regulators measure conduct
Understand which financial institutions are the leaders in conduct regulation
Explain why conduct regulation was created and why it is a popular policy amongst citizens
Summary
Expert
Roger Miles
Roger researches behavioural risks in organisations, and advises senior leaders on how best to communicate risk and conduct matters. Previously, Roger ran risk communication programmes for professional bodies and the British Government. He now runs industry-level Academies for Conduct and Culture, and produces workshops with financial firms.
