In the UK, behavioural regulation is led by the Financial Conduct Authority with its SMCR programme. Conduct Regulators aim is to measure how CEOs, managers and other employees interact with each other and how they treat their clients or customers. This is achieved through 5 key questions.
Key learning objectives:
Define biases and explain when they occur
Describe the Proxy-behaviour measures
Outline the 5 main Conduct Questions, and understand their simplified versions