Conduct Measurement Indicators and Conduct Reporting

Conduct Measurement Indicators and Conduct Reporting

Roger identifies useful ways of gathering conduct MI through simple practical changes. For example, increasing conduct conversations by arranging more team meetings, and recognising and solving a bystanding culture. If cognitive diversity and psychological safety exist in the workplace, you will keep your best staff; spot problems sooner; and have more loyal, better quality clients.
Overview

By using indicators such as psychological safety and cognitive diversity in the new Conduct MI these bring obvious benefits in terms of reducing routine business running costs but more importantly, it also delivers a big long-term boost to your retained value, the capital base of the business.

Key learning objectives:

  • What is a useful way of gathering data for psychological safety and bystanding culture?

  • What are some of the ways to increase conduct conversations?

  • Which two behavioural MIs consistently correlate to enhanced business value and exemplary conduct?

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