Assessing Culture and Behaviours in an Organisation
In the world of complex systems, simplistic measures can be worse than being a waste of time. In the third video of his series on “Culture Change in Practice”, Roger explains what should we be trying to measure in the context of behavioural science and why is measurement so difficult. He further highlights how measurement helps us to understand and control our environment and some of the pitfalls associated with it.
Overview
Measurement helps us to understand and control our environment and provides us with data on which to base decisions.
Key learning objectives:
What should we be trying to measure and why is measurement so difficult?
What are the pitfalls of measurement?
Summary
Expert
Roger Noon
Roger is an executive coach and culture change practitioner with a background in engineering and programme management. He has spent the last decade in large multinational banks working out how to understand culture and strengthen behaviours in order to improve conduct, risk management and business performance.
