The Importance of the Firm's Purpose for Culture
In this video, Roger explains the tools that help organisations understand their culture. He also introduces a ‘culture dashboard’ concept which usefully pulls together conduct, culture and purpose, all while complying with reporting regimes for senior managers.
Overview
From the second half of 2021, conduct regulator culture assessments are becoming a routine part of conduct assessment. Conduct regulators are challenging firms to frame ‘purposeful culture’ and report on this in their conduct and culture assessments. In this video Roger helps us explore some tools that help us to work out how best to do this.
Key learning objectives:
What are the Do’s and Don\'ts of solving the purpose challenges?
What are the two key points on culture reporting?
What are the bad habits of misconduct listed by the FCA?
Summary
Expert
Roger Miles
Roger researches behavioural risks in organisations, and advises senior leaders on how best to communicate risk and conduct matters. Previously, Roger ran risk communication programmes for professional bodies and the British Government. He now runs industry-level Academies for Conduct and Culture, and produces workshops with financial firms.
