From the second half of 2021, conduct regulator culture assessments are becoming a routine part of conduct assessment. Conduct regulators are challenging firms to frame ‘purposeful culture’ and report on this in their conduct and culture assessments. In this video Roger helps us explore some tools that help us to work out how best to do this.
Key learning objectives:
What are the Do’s and Don\'ts of solving the purpose challenges?
What are the two key points on culture reporting?
What are the bad habits of misconduct listed by the FCA?