The road to hell is paved with good intentions, or so they say. In the first video of this series, Paul Orlando lays down the basics for what a system is and some contemporary examples of systems. Furthermore, he will explore how second-order thinking leads to unintended consequences and system surprises.
Key learning objectives:
Understand what a system is and some common examples of systems
Learn what unintended consequences means
Comprehend second-order thinking and how it leads to system surprises
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What is Culture and why is Culture Change Important?
Roger Noon • 12:30